Delete your Experi account
Use this page to delete your Experi account or request help with deletion. You do not need the mobile app to make a request.
This applies to your sign-in account and its owned business data, not just the workspace currently selected. Nothing is deleted until you confirm below. Download any records you need first.
What happens to your data
Deletion permanently removes your sign-in account and owned business records from the active database, including clients, invoices, line items, recurring invoices, business profile and email history. Owned team members lose access to those businesses. Export records you need before continuing.
Anonymised audit records may be retained for security and compliance. Deleted data may remain in encrypted backups for up to 30 days; legal holds may require longer retention. See our privacy policy for the full retention details.
Deleting Experi does not cancel provider subscriptions. Cancel App Store or Google Play subscriptions separately in your store account, and manage any web subscription with its billing provider.
Delete securely yourself
Sign in to the account you want to delete. You will return here to review and confirm deletion. Signing in alone does not delete anything; further identity verification may be required.
Sign in to review account deletionNeed help or cannot sign in?
Contact support and request account deletion, giving the email address associated with your Experi account. We will verify account ownership before acting. Do not send your password, verification codes or payment details. A support request does not immediately delete the account.
Contact support to request deletion