Cookie Policy
Last updated: February 4, 2026
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember your preferences, keep you logged in, and improve your browsing experience.
This Cookie Policy explains how Anna Moore trading as Experi uses cookies on experi.co.uk.
2. Why We Use Cookies
We use cookies to:
- Keep you logged into your account
- Remember your session while you navigate the site
- Provide essential security features
- Understand how you use the Service to improve it
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
✓ These cookies are essential
You cannot opt out of these cookies as they are required for the Service to function.
Purpose: Authentication and session management
- Authentication cookies (NextAuth.js): Keep you logged into your account as you navigate between pages
- Session cookies: Remember your actions during a browsing session
- Security cookies: Prevent Cross-Site Request Forgery (CSRF) attacks
Cookie Names: next-auth.session-token, next-auth.csrf-token
Duration: Session-based (deleted when you close your browser) or up to 30 days for "Remember me" functionality
3.2 Functional Cookies
Purpose: Remember your preferences and improve your experience
- Remember your language preferences
- Store your display preferences (e.g., currency format)
- Remember form inputs during your session
Duration: Up to 1 year
3.3 Performance/Analytics Cookies
Purpose: Help us understand how visitors use the Service
Google Analytics
We use Google Analytics to collect anonymous information about how you use our website. This helps us improve the Service and understand which features are most valuable.
Data collected includes:
- Pages you visit and how long you spend on them
- How you arrived at the site (e.g., search engine, direct link)
- Your approximate location (country/city level only)
- Device type, browser, and screen size
- Anonymous usage patterns and interactions
Cookie Names: _ga,_ga_*,_gid
Duration: Up to 2 years
Your choice: We request your consent before placing analytics cookies. You can reject analytics cookies using our cookie banner or by managing your browser settings.
Google's Privacy Policy: policies.google.com/privacy
Opt-out of Google Analytics: Google Analytics Opt-out Browser Add-on
New Relic Browser
We use New Relic Browser to monitor how our website performs (e.g. page load times, errors). This helps us fix issues and improve reliability. Data is sent via our own domain (we proxy requests to New Relic) and is used only for performance and error monitoring.
Data collected includes:
- Page load and performance metrics
- JavaScript errors and stack traces
- Session and interaction data for troubleshooting
Your choice: New Relic Browser is only loaded if you accept analytics cookies in our cookie banner. If you reject analytics, we do not load the New Relic agent.
New Relic's Privacy Policy: newrelic.com/termsandconditions/privacy-policy
3.4 Advertising/Marketing Cookies
We do NOT use advertising or marketing cookies. We do not track you across websites or show targeted ads.
4. Third-Party Cookies
Some features may set cookies from third-party services:
4.1 Stripe (Payment Processing)
When you upgrade to a paid plan, Stripe may set cookies to process your payment securely. These are essential for the checkout process.
Stripe's Cookie Policy: stripe.com/gb/cookie-settings
4.2 Vercel (Hosting)
Our hosting provider (Vercel) may set cookies for security and performance monitoring.
5. How to Manage Cookies
5.1 Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- View and delete existing cookies
- Block all cookies
- Block third-party cookies only
- Clear cookies when you close your browser
- Get notified when cookies are set
Browser help pages:
⚠️ Warning
If you block or delete strictly necessary cookies, you will not be able to log in or use the Service. Some features may not work correctly.
5.2 Logging Out
When you log out, your authentication cookies are deleted. You can also clear cookies manually through your account settings (future feature) or browser.
6. Cookie Consent Banner
When you first visit experi.co.uk, you'll see a cookie consent banner that explains our use of cookies and asks for your consent to use analytics cookies (Google Analytics and New Relic Browser).
Your choices:
- "Accept all": Allows all cookies including Google Analytics and New Relic Browser (performance and error monitoring).
- "Reject analytics": Only essential cookies will be used. Google Analytics and New Relic Browser will not be loaded.
Your choice is saved in your browser's local storage. You can change your preference at any time by clearing your browser cookies and revisiting the site, or by managing your browser settings directly.
7. Do Not Track (DNT)
We respect Do Not Track (DNT) browser signals. If your browser sends a DNT signal, we will not use optional analytics or marketing cookies.
8. Updates to This Policy
We may update this Cookie Policy to reflect changes in our use of cookies or legal requirements. The "Last updated" date at the top indicates the most recent revision.
If we introduce new types of cookies (e.g., analytics), we will notify you and request consent where required by law.
9. More Information
For more information about cookies in general, visit:
10. Contact Us
If you have questions about our use of cookies:
Data Controller: Anna Moore (sole trader)
Trading as: Experi
Email: hello@experi.co.uk
© 2026 Experi. All rights reserved.