Stop Losing Money to Non-Paying Clients
You've done the work. You've sent the invoices. You've chased politely. They're still not paying. Most freelancers write off bad debts because the recovery process feels overwhelming. It doesn't have to be.
Start Recovering What You're OwedSound Familiar?
Chasing Gets You Nowhere
You've sent three reminders. Four. Five. Each one more awkward than the last. The client promises to pay 'next week' - every week. At some point, polite emails stop working.
You Don't Know What to Do Next
You know about small claims court, but the process feels intimidating. Letter Before Action? Pre-Action Protocol? MCOL? Most freelancers give up because they don't know the steps - not because they can't follow them.
You're Losing More Than the Invoice
An eligible B2B debt may accrue statutory interest and fixed compensation. At the 11.75% annual rate applicable from 1 July to 31 December 2026, a £3,000 debt accruing for 182 days would generate about £176 in interest, before any qualifying fixed compensation. Check the contract and applicable reference rate first.
Experi: From Chasing to Recovery
Experi doesn't just send invoices and reminders - it helps you escalate when clients don't pay. From automated chasing to statutory interest calculation to Letter Before Action generation, every step is guided.
How Experi Helps
Understand What You May Claim
For an eligible B2B debt, Experi estimates statutory interest and fixed compensation under the Late Payment of Commercial Debts (Interest) Act 1998. Check the contract and applicable reference rate before adding charges.
Generate a Letter Before Action in Seconds
Experi creates an editable Letter Before Action starting template using your invoice data, client details and interest estimate. Check the debtor's legal status and applicable pre-action process before downloading and sending it.
Organised Evidence at Your Fingertips
If a claim becomes necessary, you need evidence. Experi stores your invoice, chase emails, payment timeline and correspondence so you can export and review an organised PDF bundle before filing or seeking advice.
Perfect For
Common Questions
Is it worth pursuing a small unpaid invoice?
Whether a claim is proportionate depends on the amount, evidence, court fee, recoverability and time involved. Court fees vary with the claim value and are not always recovered in full. Eligible B2B debts may qualify for statutory interest and fixed compensation; check the contract and current rules first.
Do I need a solicitor to recover an unpaid invoice?
No. Small claims court (for debts under £10,000) is designed for non-lawyers. You file online via Money Claims Online, present your evidence, and the judge decides. Experi helps you prepare everything you need - the invoice, chase history, interest calculation, and evidence pack.
What is a Letter Before Action and do I have to send one?
A Letter Before Action is a formal demand sent before a possible court claim. The Debt Claims Protocol applies when a business creditor claims from an individual, including a sole trader; other claims may follow a different pre-action process. Experi creates a starting template that must be checked before sending.
What are my rights under the 2026 late payment reforms?
The Commercial Payments Bill introduced to Parliament in May 2026 proposes maximum payment terms, mandatory statutory interest, a dispute deadline and stronger Small Business Commissioner powers. These measures are not yet in force and will not apply retrospectively.
What if I win in court but they still don't pay?
If the debtor ignores a County Court Judgment, you can apply for enforcement - including bailiffs to seize goods, attachment of earnings (deductions from wages), freezing their bank account, or securing the debt against their property. A CCJ also damages their credit rating for 6 years.
Get Back to the Work You Love
Spend less time on invoicing and more time doing what you're great at.
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