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Stop Losing Money to Non-Paying Clients

You've done the work. You've sent the invoices. You've chased politely. They're still not paying. Most freelancers write off bad debts because the recovery process feels overwhelming. It doesn't have to be.

Start Recovering What You're Owed

Sound Familiar?

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Chasing Gets You Nowhere

You've sent three reminders. Four. Five. Each one more awkward than the last. The client promises to pay 'next week' — every week. At some point, polite emails stop working.

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You Don't Know What to Do Next

You know about small claims court, but the process feels intimidating. Letter Before Action? Pre-Action Protocol? MCOL? Most freelancers give up because they don't know the steps — not because they can't follow them.

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You're Losing More Than the Invoice

Every day that invoice goes unpaid, you're losing statutory interest (currently 12% per year). On a £3,000 invoice that's 6 months overdue, that's an extra £180 in interest plus £70 in fixed compensation you're entitled to but not claiming.

Experi: From Chasing to Recovery

Experi doesn't just send invoices and reminders — it helps you escalate when clients don't pay. From automated chasing to statutory interest calculation to Letter Before Action generation, every step is guided.

Automated 3-level payment chasing (polite → firm → final notice)
Auto-calculate statutory interest (8% + Bank of England base rate)
Fixed compensation calculation (£40, £70, or £100 based on invoice value)
Generate a Letter Before Action pre-filled with your invoice data
Export evidence packs (invoice, chase history, payment timeline) for court
Guided next steps — MCOL filing, Small Business Commissioner complaints, and more

How Experi Helps

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Know Exactly What You're Owed

Experi automatically calculates the statutory interest and fixed compensation you're legally entitled to under the Late Payment of Commercial Debts (Interest) Act 1998. See the total owed — original amount plus interest plus compensation — updated daily.

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Generate a Letter Before Action in Seconds

70-80% of debts are settled after receiving a properly drafted LBA. Experi pre-fills one using your invoice data, client details, interest calculation, and the correct legal references. Download as PDF and send it.

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Court-Ready Evidence at Your Fingertips

If it goes to court, you need evidence. Experi stores your invoice, chase emails, payment timeline, and all correspondence. Export a complete evidence pack as a PDF bundle — everything a court needs, in one download.

Perfect For

Freelancer owed £2,000 for web design — client has gone silent
Subcontractor with £5,000 unpaid CIS invoice from a main contractor
Consultant owed commission after delivering confirmed projects
Photographer who delivered wedding photos but hasn't been paid the balance
Cleaner owed for 3 months of regular service that was never paid
Builder with a client who paid the deposit but nothing after completion

Common Questions

Is it worth pursuing a small unpaid invoice?

Claims over £300 are generally worth pursuing via small claims court. Court fees start at just £35, and you can recover them if you win. Plus, you're entitled to statutory interest (currently 12% per year) and fixed compensation (£40-£100). Experi calculates all of this for you automatically.

Do I need a solicitor to recover an unpaid invoice?

No. Small claims court (for debts under £10,000) is designed for non-lawyers. You file online via Money Claims Online, present your evidence, and the judge decides. Experi helps you prepare everything you need — the invoice, chase history, interest calculation, and evidence pack.

What is a Letter Before Action and do I have to send one?

A Letter Before Action (LBA) is a formal demand for payment that you must send before going to court. It's required under the Pre-Action Protocol for Debt Claims. The good news: 70-80% of debts are settled after an LBA. Experi generates one pre-filled with your invoice data.

What are my rights under the 2026 late payment reforms?

The 2026 reforms introduced a 60-day payment cap for large businesses, mandatory statutory interest that cannot be contracted away, a 30-day dispute deadline, and new enforcement powers for the Small Business Commissioner. These reforms strengthen your position significantly.

What if I win in court but they still don't pay?

If the debtor ignores a County Court Judgment, you can apply for enforcement — including bailiffs to seize goods, attachment of earnings (deductions from wages), freezing their bank account, or securing the debt against their property. A CCJ also damages their credit rating for 6 years.

Ready to Get Started?

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