Accessibility at Experi
We aim for WCAG 2.2 Level AA across Experi. This statement records what we have tested, the limitations we know about, and how to report a barrier.
Our Commitment
Experi is committed to digital accessibility for disabled people. We use WCAG 2.2 Level AA as our product and testing target and treat reported barriers as defects to investigate.
Conformance Target
Our target is conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. Automated checks support that work but cannot establish conformance on their own, so we also use keyboard, responsive-layout, and assistive-technology testing.
WCAG 2.2 Level AA
Our target conformance level, covering all success criteria for perceivable, operable, understandable, and robust content.
Continuous Improvement
Accessibility is an ongoing process. We regularly audit and improve our platform based on user feedback and best practices.
Current Accessibility Measures
The application currently includes these accessibility measures:
Current Accessibility Features
Interactive controls use native links, buttons and form fields where possible. A skip link lets keyboard users bypass repeated navigation.
Pages use landmarks, ordered headings, explicit labels, status regions, and descriptive names for controls and images.
Shared controls include visible focus styles. In-page dialogs manage focus and restore it to the triggering control when dismissed.
Shared forms provide labels, required-field cues and error regions that can be announced without relying on colour alone.
A high-contrast dark theme option for users who prefer or require reduced brightness and increased contrast.
Respects user preferences for reduced motion, minimizing animations for users who are sensitive to motion.
Proper heading hierarchy, landmark regions, and semantic HTML elements for easy navigation with assistive technologies.
Known Limitations and Next Work
Our September 2026 review did not establish full WCAG conformance. These areas still need deeper testing or improvement:
Authenticated Workflows
The current automated audit covers representative public pages. Signed-in invoice, settings, reporting and HMRC journeys need the same breadth of manual review.
Assistive Technology Coverage
We have not completed a documented test matrix across NVDA, JAWS, VoiceOver and TalkBack. Reports from people using these tools are welcome.
PDF Accessibility
Generated invoice PDFs have not yet been verified for complete tags, reading order and screen-reader support.
User Testing
Structured testing with users who rely on assistive technologies is still to be completed.
September 2026 Test Coverage
On 4 September 2026 we completed an automated and manual spot-check review of representative public journeys. The results are a baseline for continued testing, not a certification of the entire service.
Automated checks
- Ten representative public journeys
- axe-core 4.11.1
- WCAG 2.0, 2.1 and 2.2 A/AA rules
- Headless Chrome 152
Manual spot checks
- Skip-link and keyboard focus order
- Form labels and control names
- Heading and landmark structure
- Narrow 320 CSS-pixel layout
Feedback & Contact
We welcome your feedback on the accessibility of Experi. If you encounter accessibility barriers or have suggestions for improvement, please let us know:
Report an Accessibility Issue
Email us at hello@experi.co.uk with details about the issue you encountered. Please include:
- • The page or feature where you encountered the issue
- • The assistive technology you were using (if applicable)
- • A description of the barrier you experienced
- • Any suggestions for how we could improve
We review accessibility reports as promptly as possible and will confirm the next step when we understand the barrier.
Standards & Guidelines
Our accessibility work is guided by internationally recognised standards:
Web Content Accessibility Guidelines (WCAG) 2.2 from the World Wide Web Consortium (W3C). These guidelines are the international standard for web accessibility.
The European standard for digital accessibility, harmonized with WCAG 2.1 and applicable to web content, software, and documents.
UK legislation requiring service providers to make reasonable adjustments to ensure disabled people can access their services.
Accessibility is Everyone's Right
We're committed to making professional invoicing accessible to all. Have feedback or questions? We'd love to hear from you.
Last updated: 4 September 2026
This accessibility statement is reviewed and updated regularly as we continue to improve our platform.