When Chasing Isn't Enough.

Experi produces an editable starting template, not legal advice or a guarantee of protocol compliance. The Debt Claims Protocol applies only to certain parties, and may require a 30-day response period plus prescribed enclosures. Check and adapt the letter before sending.

An eligible overdue commercial debt may qualify for interest at 8% above the Bank of England reference rate applicable when the debt became late, plus fixed compensation of £40, £70 or £100. A contractual late-payment remedy can affect whether the statutory scheme applies.

Review any response, dispute and the applicable pre-action requirements before considering a claim or taking advice. Experi does not file claims and its text evidence summary is not a complete court bundle. Check GOV.UK's money-claim guidance for England and Wales; Scotland and Northern Ireland use separate processes.

No. Edit and approve a letter in Experi, then download its PDF or print directly. Arrange delivery yourself and record the date and method afterwards. You can attach proof of posting and manually record a delivery outcome; Experi is not a postal service and does not provide live carrier tracking.

The export is a text summary of invoice details, recorded communications, approved-letter references, manual sending records and an index of supporting files. Download approved letter PDFs and original uploads separately from recovery history. The text export does not embed those files or constitute a complete court bundle.

You can prepare a principal-only reminder for an individual. Commercial statutory-interest estimates are not available for consumer debts. The Letter Before Action template is for England and Wales and requires review of the applicable process, including the Debt Claims Protocol's forms and account details where required. Experi does not automatically supply those enclosures.