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Feature Spotlight

When Chasing Isn't Enough.

Some clients don't pay despite reminders. When that happens, Experi helps you escalate professionally - without a solicitor. Calculate what you're legally owed, issue a Letter Before Action, and prepare your evidence in minutes.

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A Guided Route From Chasing to Recovery.

Eligible business-to-business debts may qualify for statutory interest at 8% above the applicable Bank of England reference rate and fixed compensation of £40–£100. Experi estimates the figures and prompts you to check the contract and rules that apply.

Key Benefits

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Statutory Interest Calculator

Estimates statutory interest (8% plus the applicable Bank of England reference rate) and fixed compensation for an eligible commercial debt.

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Letter Before Action

Generate an editable Letter Before Action starting template using the invoice details and interest estimate, then check the applicable pre-action process before sending.

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Organised Evidence Pack

Export the invoice, reminder history, Letter Before Action and payment timeline so you can review the evidence before a claim or professional advice.

How It Works

1

Automated Chasing First

Experi sends polite, professional payment reminders on your schedule and keeps a record of the chasing history.

2

Calculate What You're Owed

For an eligible B2B debt, Experi estimates statutory interest and compensation from the due date. Check the contract and applicable reference period before claiming.

3

Issue the Letter Before Action

Click 'Generate LBA' to create an editable starting letter. Confirm the debtor's legal status, enclosures and deadline required by the applicable pre-action process before sending.

Perfect For

Tradespeople with contractors who don't pay
Freelancers with non-paying clients
Small businesses escalating overdue invoices
Any UK sole trader wanting to enforce their late payment rights

Pro

Debt recovery tools are a Pro feature. Start your 14-day free trial - no credit card required.

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Frequently Asked Questions

Is the Letter Before Action legally valid?

Experi produces an editable starting template, not legal advice or a guarantee of protocol compliance. The Debt Claims Protocol applies only to certain parties, and may require a 30-day response period plus prescribed enclosures. Check and adapt the letter before sending.

What is statutory interest?

An eligible overdue commercial debt may qualify for interest at 8% above the Bank of England reference rate applicable when the debt became late, plus fixed compensation of £40, £70 or £100. A contractual late-payment remedy can affect whether the statutory scheme applies.

What if the client ignores the LBA?

Your next step is small claims court (for invoices up to £10,000) or the Money Claim Online (MCOL) service. Experi's evidence pack gives you everything you need to file the claim. For the official overview of making a money claim in England and Wales (fees, mediation, after you claim), see https://www.gov.uk/make-court-claim-for-money - Scotland and Northern Ireland have separate processes.

Does this work for invoices to individuals (B2C)?

Statutory interest under the Late Payment Act applies to B2B transactions. For B2C, different rules apply. Experi's tools are primarily designed for businesses invoicing other businesses or sole traders.

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