Case study · UK receivables
Getting paid faster without more spreadsheet stress
A composite story from how UK freelancers and trades use Experi: professional invoices, predictable reminders, and CSV bank matching—so “have they paid?” stops being a mystery.
The situation
Invoices went out late, follow-ups were awkward, and bank lines did not obviously tie to jobs. Time that should have been on tools or clients drifted into admin and inbox archaeology.
What changed
- One place for issued invoices — PDFs, payment terms, and VAT/CIS where relevant, so clients see something credible the first time.
- Structured chasing — reminders that escalate politely, with preview before anything sends, instead of ad-hoc “just checking in” emails.
- CSV reconciliation — upload credits from the bank, review suggested matches, then mark paid in bulk when comfortable.
Outcomes (illustrative)
Teams that tighten this loop typically report fewer “did you get my invoice?” threads, faster recognition of overdue work, and less end-of-month panic. Your own numbers will depend on sector and client mix—track days-to-pay before and after you standardise.
Try the same workflow
Start free, send your first invoice, and if you are on Pro, turn on chasing templates that match your tone. When payments land, reconcile from a bank CSV so your paid list matches reality.