Professional Invoicing That Respects Client Confidentiality
Your clients trust you with their most personal challenges. Experi helps you handle the business side with the same level of professionalism and discretion — create clean invoices, track payments, and send gentle reminders without compromising the therapeutic relationship.
Start Invoicing FreeWhy Choose Experi?
Discreet, Professional Invoices
Invoice descriptions say exactly what you want — 'Counselling session' or simply 'Professional services'. You control what appears on invoices, protecting client confidentiality on bank statements and shared accounts.
Recurring Invoices for Regular Clients
Most therapy clients attend weekly or fortnightly. Set up recurring invoices that go out automatically, reducing admin and awkward money conversations at the start of sessions.
Track Practice Income Effortlessly
See your practice income at a glance — who's paid, who's overdue, and your total earnings by month. Keep clean records for HMRC without spreadsheets or manual tracking.
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Key Features
Frequently Asked Questions
Is therapy exempt from VAT in the UK?
Health services provided by registered or enrolled health professionals are exempt from VAT. If you're registered with a recognised body (BACP, UKCP, BPC, etc.) and providing therapeutic services, your fees are likely VAT-exempt regardless of turnover.
How do I invoice insurance companies for client sessions?
Insurance companies typically require specific information: your professional registration number, the client's policy number, diagnosis codes, and session dates. Experi lets you add custom fields and line item details to meet insurer requirements.
Should I include my professional body registration on invoices?
Yes — including your BACP, UKCP, or BPC membership number adds credibility and is often required by insurance companies. It also reassures clients that you're a registered, accredited practitioner.
How do I handle a client who stops attending but hasn't paid?
Experi's automatic payment reminders handle this sensitively. Set up polite reminder sequences that chase payment without you having to make direct contact. If needed, you can apply late payment interest under the Late Payment of Commercial Debts Act.
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