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Help CenterGetting StartedAdding Your First Client

Adding Your First Client

Add a recognisable contact with optional company, billing CC and address details, then review the saved client record.

2 min read
beginnerUpdated 20 Sept 2026
Experi New Client form with name, company, billing email, copy recipient, phone and address fields ready to complete.
Add a recognisable client record. Keep billing contacts, addresses and invoice-copy recipients together so the next invoice goes to the right people.
More screens from this workflow
Fictional client record with related invoices, quotes, projects and portal controls.
One place for the client relationship. See related invoices, quotes and projects, and manage the client's private portal access from their record.
Explore the product tour →

Check the workspace name, then open Clients → New Client.

Complete the form

  1. Enter the client’s Name.
  2. Add a company name if relevant.
  3. Enter the Email needed for document delivery.
  4. Add a Billing/CC email only when that recipient should be included; it pre-fills invoice CC.
  5. Add optional phone, address, UK VAT number and useful notes as appropriate.
  6. Choose Save client, then review the resulting record.

Use the client's real billing address and double-check the intended recipients before sending any documents.

Use the record

Select the saved client when creating an invoice, quote or project. Review the recipient every time; saving a contact does not send a document.

The client overview shows related work and portal controls. A portal link is private access and should be generated and shared deliberately, not published in a help screenshot.

Use Edit Client to update details. The current client UI does not include a reversible archive workflow; see managing inactive clients before considering deletion.

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