What Are Service Agreements?
Learn about legally-binding service agreements and when to use them.
6 min read
beginnerUpdated 3 Mar 2026What Are Service Agreements?
Service Agreements are legally-binding contracts you send to clients for electronic acceptance.
When to Use Them
Perfect for:
- Agencies and consultants
- Formal contracts before starting work
- Retainer agreements
- Terms of service acceptance
- NDAs
Key Features
- Email Verification (2FA): Clients verify with OTP code
- Clickwrap Acceptance: "I Accept and Agree" button
- Tamper-Evident Audit Trail: Cryptographic proof of all actions
- Encrypted Storage: Bank-level security
- Certificate of Acceptance: Both parties get signed proof
Legal Validity
Meets UK Electronic Communications Act 2000 and EU eIDAS requirements:
- Identity verification ✅
- Intent to sign ✅
- Audit trail ✅
- Tamper-proof ✅
How Clients Accept
- Receive email with secure link
- View agreement terms
- Verify email with OTP code
- Click "I Accept and Agree"
- Receive signed certificate
PRO Feature - Available on PRO plan (£9/month)
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