End a free trial
Open Settings → Account & Billing and choose End free trial now. The workspace moves to Free immediately and no charge is made.
Cancel paid Pro
Open Settings → Account & Billing, choose Manage subscription, and cancel in Stripe's billing portal. Pro remains available until the end of the paid billing period, after which the workspace moves to Free.
Existing records remain accessible, but creating new records and using Pro-only workflows is subject to Free limits. Automated workflows such as recurring invoices and automatic chasing stop when Pro access ends.
Cancelling does not delete the account. If you want to delete the account and its data, use the separate account-deletion control in Settings. Contact hello@experi.co.uk if the billing portal does not show the expected subscription.
Templates, inventory and team access
Invoice templates, product/service inventory and printing are included on Free and Pro. Free invoice allowances still apply. Blank invoices remain the default and stock records are operational, not an accounting valuation.
Team creation and invitations are Pro capabilities. You can still open existing teams and owners can revoke member access after Pro ends. The business owner's plan controls the team's business features; buying Pro on another member's account does not upgrade that business.
Account & Billing manages the signed-in account, not a different team owner's subscription. Ending a trial or cancelling there affects your own account. Experi is not VAT-registered and does not charge VAT.
See workspace switching, invoice templates and member access.